Melow Bangs Shipping Policy:

At Melow Bangs we want your purchase to reach you as quickly and easily as possible. Here you will find all the important information about shipping.

1. Shipping methods and costs

We offer several shipping options so you can choose the service that best suits you:

• Free Shipping:

2. Delivery times

• Orders within Switzerland:
  The delivery time for domestic orders is usually 4-7 working days.

• International orders:
  For international deliveries, shipping times vary depending on the destination. The approximate delivery time is between 7-10 working days.

Please note that delivery times may be longer during holidays or special promotions.

3. Shipping confirmation

As soon as your order has been shipped, you will receive a shipping confirmation from us by email with a tracking number so that you can always see the current status of your delivery.

4. Shipping address

Please ensure that the shipping address provided is correct. We cannot accept liability for delivery delays or loss caused by incorrect addresses.

5. Undelivered packages

If your package cannot be delivered (e.g. due to an incorrect address or uncollected package), we will contact you to find a solution. Return costs due to undeliverable packages are borne by the buyer.

6. Customs and import fees (international)

International orders may be subject to additional customs fees, import taxes or other charges not included in the shipping price. These charges are the buyer's responsibility. Please check with your local customs office in advance to find out about any additional costs.

7. Problems with delivery

If you have not received your delivery after 10 business days or have a problem with your order, please contact our customer service directly at support@melowbangs.com. We will be happy to help you!

Returns and Exchanges

If you are not completely satisfied with your purchase, you can find all information about returns and exchanges in our return policy.